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animesh-kundaji's avatar

What a brilliant read. Thanks for this.

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The School of Knowledge's avatar

My pleasure 🙂 thank you

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Mike Monday's avatar

Omg! This morning I ran a workshop where one of the exercises was a free write or speak on this question: “What is quality?”

It’s one of my favourite questions I ask myself regularly. (Haven’t read your piece yet - will do now.)

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The School of Knowledge's avatar

It’s difficult to answer! Hope you enjoy.

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Joseph Fletcher's avatar

Why do the Japanese take products like my water bottle better…we Americans are good with new creative products but the Japanese make them of better quality because many times they take a long term view.

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Bette A. Ludwig, PhD 🌱's avatar

Quality is one of those words that mean different things to different people.

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Design to Scale's avatar

Yes! And there's lots of good stuff from W. Edwards Deming on this, too.

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